Avail Flexible & Scalable Salesforce Services

Overview

Unlock the full potential of Salesforce through Intelegencia’s tailored support services. Our certified Salesforce experts help align your business objectives to optimize costs, enhance productivity, and meet evolving business needs. As your business grows, we ensure your Salesforce solutions remain flexible and scalable, optimizing workflows for maximum efficiency. We address every stage of your Salesforce journey— from strategic consulting and custom integration to post-implementation support and managed services, ensuring your objectives are met without a hitch.

Intelegencia’s Salesforce Service Offerings

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Service Cloud Consultation

We specialize in Service Cloud implementation, multi-cloud integrations, and proactive managed services.
We assist enterprises with industry-specific customizations to ensure maximum business value.
We align your key business goals with Salesforce functionalities to recommend the best-customized solution for your business needs.

Service Cloud Implementation

We help enterprises choose and implement the right solutions tailored for their needs.
We provide industry-specific customizations to ensure maximum returns on their Salesforce investment.
We assist enterprises in choosing the right Service Cloud components, such as Live Agent, Lightning Console, Knowledge Base, etc., to manage their business efficiently.

Service Cloud Integration

We provide multi-cloud expertise.
We are experts at integrating Service Cloud with commerce, sales, marketing and other Salesforce Clouds.
We seamlessly integrate with external systems to enhance productivity, CX and operational efficiency.

Service Cloud Support

We manage support tickets, track customer interactions, and provide real-time assistance across multiple channels.
We tailor Salesforce Service Cloud to fit your unique business needs, integrating it with other tools and platforms to streamline workflows and improve data management.
We help reduce manual processes, enabling faster response times and efficient case resolutions.

Managed Services

We can help maximize your Salesforce investment through continuous optimization and proactive management, streamlining your business processes for optimal performance.
We provide continuous support and optimization across all Service Cloud products and integrated clouds/business systems.

Service Cloud Customization

We offer custom service solutions that drive growth and maximize ROI.
We specialize in augmenting the platform with new functionalities, custom features, and other service products implementation.

Why Intelegencia?

We are Your Central Hub for All Your Salesforce Needs

Focus on adopting a two-pronged strategy combining a client-centered approach backed with technical expertise.
Tailored solutions to seamlessly align business processes with Salesforce’s capabilities to optimize workflows and enhance productivity.
End-to-end support at every stage, including consulting, integration, and post-implementation services.
A secure, seamless customer experience.

Our Support

Skilled and dedicated 24x7 support team.
Customer satisfaction is tracked per ticket to identify recurring issues and improve service quality.
Full access to historical support tickets.
Best-in-class practices for each case resolution.

We Help You Make Most Your Investment

We offer a competitive pricing model tailored to fit your budget while ensuring a high return on your Salesforce investment.

Proven Success

With a proven history of providing successful Salesforce implementation and continuous support, we specialize in delivering dependable solutions that optimize system efficiency and performance.

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